Returns & Exchanges

At Sky Music, we want you to be completely satisfied with your purchase. If your new gear isn't the perfect fit, you can return most items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

2

Pack Your Gear

Carefully place the item in its original musical instrument packaging, including all manuals, cables, and accessories to ensure a full refund.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our technicians inspect the returned equipment, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing